Frequently Asked Questions
Everything you need to know about our organic tanning and skincare range.
Are Eco By Sonya products 100% natural?
Yes, we are committed to using only organic and natural ingredients. Our products are certified by the Organic Food Chain (OFC) and are free from synthetic fragrances, toxic dyes, and parabens.
Is your tanning range vegan and cruelty-free?
Absolutely. We are proud to be licensed by PETA as cruelty-free and vegan. We never test on animals and do not use any animal-derived ingredients in our formulations.
How long does shipping take?
Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Can I use the self-tanners if I have sensitive skin?
Yes, our products are formulated with soothing ingredients like Aloe Vera and Cacao to be gentle on the skin. However, we always recommend performing a patch test 24 hours before full application.
What is your return policy?
We offer a 30-day return policy for products purchased directly through our website. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Will the tanning products stain my clothes or sheets?
Our 'Invisible Tan' and 'Cacao Tanning Mousse' are designed to be fast-drying and transfer-resistant. We recommend waiting a few minutes for the product to dry completely before dressing to ensure the best results.