Returns & Exchanges

At Eco by Sonya Driver, we want you to be completely satisfied with your organic beauty purchase. If you are not happy with your order, we offer a 30-day return policy for products in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Ensure the items are securely packed in their original packaging to prevent damage during transit back to our warehouse.

• 3.
  Ship the Items

  Affix the provided return label or use a trackable shipping service to send your parcel to our designated returns center.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or store credit within 5-7 business days.